Frequently Asked Questions

Everything you need to know about shopping with YAYA.

How long will it take for my YAYA order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

YAYA accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

Are your materials sustainably sourced?

At YAYA, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.