Returns & Exchanges

At YAYA, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned garments must be in their original condition, unworn, and with all tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the printed return slip provided by our portal inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing